Do you provide any support? What is your response time?

We do provide 24/7 support via Live chat and Ticket System.

You can submit a ticket without registration; however, we advise creating an account first to have the opportunity to manage your support tickets.

Our HelpDesk offers the ability to send tickets to our support team in a secure and easy manner. You can expect a reply within 2 hours.
Usually, our response time is much quicker than this; however, some tickets may require more time to be processed depending on the case and details.
Our phone support team are available Mon to Fri from 9:00 AM to 3:00 PM Pacific time.


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